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Monica F. is an experienced KYC analyst currently serving as a High Value Associate at Harrods since 2022, focusing on compliance with Anti-Money Laundering regulations through customer onboarding and high-value transaction authorizations. Previously, Monica held roles at Harrods as a Retail Operations Associate, managing departmental queries and authorizing POS transactions. Prior experience includes working as a Specialist at Apple, where customer engagement and satisfaction were prioritized, and as an Operations Sales Assistant at Inditex, ensuring optimal store conditions and inventory management. Additionally, Monica has experience as a Marketing Assistant at The Organic Pharmacy Limited, contributing to marketing strategies and event preparations. Monica holds a Master’s Degree in Fashion and Luxury Brand Management from Istituto Marangoni and a Bachelor’s Degree in Communications from IESB.