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Raheel A. is an experienced professional in the fields of business analysis and technical support, currently serving as a Business Analyst at Harris Farm Markets since October 2022. Responsibilities include contributing to user stories, backlog refinement, and sprint planning, as well as performing automation using TestComplete and Zephyr Squad (JIRA) and logging bugs in Azure DevOps. Prior experience includes a role as a Technical Analyst at Macquarie Group, where responsibilities involved administering device allocation and participating in system and process automation. Raheel worked as an IT Support Engineer at Total IT Global and held multiple roles, including Sr. Technical Consultant and Technical Business Analyst at Centegy Technologies, focusing on the insurance and retail industries. Earlier career experience includes implementing ERP systems and managing multiple departments at Burque Corporation Private Limited. Raheel holds a Bachelor of Arts in Economics from Federal Urdu University of Arts, Science & Technology, obtained from 2013 to 2015.