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Max Printz has extensive work experience in customer success and management roles. Max currently works as a Senior Enterprise Customer Success Manager at Harness. Prior to that, they worked as a Senior Customer Success Manager at InfluxData, where they managed a portfolio of enterprise customers and developed proactive success plans. Before that, Max was the Customer Success Director at Novi Labs, where they drove customer success through onboarding, training, and support for the energy industry.

Max also has experience in professional services and IT management roles. Max worked at SparkCognition as a Manager, Professional Services & IT, where they built and led a team, developed delivery tools, and established customer support policies. Max also worked as a Professional Services Engineer at SparkCognition, helping transform the company into an AI technology leader.

Earlier in their career, Max worked as a Process Engineer/Solutions Architect Associate at Futurex, where they worked with enterprise customers to build secure payment transaction networks. Max also worked as a Product Manager at VDIworks, where they were responsible for the development and promotion of new platforms.

Max started their career as an IT Administrator at ClearCube Technology and a Sales Associate at Kirkland's Home.

Max Printz has a Bachelor of Science (BS) degree in Mechanical Engineering from The University of Texas at San Antonio, which they obtained from 2012 to 2014. Prior to that, they attended The University of Texas at Austin from 2006 to 2010, where they earned a Bachelor of Science degree in Mechanical Engineering, Industrial Engineering, and Business Foundations. Max completed their secondary education at Georgetown High School from 2002 to 2006.

In addition to their formal education, Max has also obtained several certifications. Max completed the Google Cloud Platform Fundamentals: Core Infrastructure course through Coursera in July 2019. Max obtained the Software Delivery Foundations Associate certification from Harness in May 2022. Max is also certified as an IBM Cloud Innovate Method Advocate and an IBM Cloud Innovate Method Explorer, both obtained in April 2019. Max completed the Cloud Developer Bootcamp offered by IBM in July 2015.