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Jeff Harris is a seasoned professional with extensive experience in service design, user research, and digital solutions. With a background in aerospace engineering and human-centered product design, Jeff has held key roles at companies like Matter, Sapient, and E-Lab. Jeff has a diverse skill set that includes business development, project management, and design direction. Jeff's career highlights include developing user segmentation models, creating experience frameworks, and designing new product solutions. Currently serving as a Principal Service Designer at Harmonic Design, Jeff continues to excel in the field of service design and user experience.