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Gaynor James has over 16 years of experience in housing and accommodation management, currently serving as Home Ownership Team Leader at Harlow Council since October 2007. Prior roles at Harlow Council include Major Works & Dispute Resolution Officer and Home Ownership Officer. Prior to this, Gaynor worked as an Accommodation Officer at Thames Valley University from August 2004 to September 2007. Educational qualifications include a Post Graduate Diploma in Housing from Anglia Ruskin University (2009-2010) and a 2:2 in Sport & Leisure Management from Cardiff Metropolitan University (2000-2004).