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Christina Adkins is a seasoned professional with extensive experience in operations and technical support. Currently serving as a Senior Operations Specialist at Harley-Davidson Motor Company since February 2018, responsibilities include dealer management system support and training for proprietary software. Concurrently, Christina functions as a Lab/Teaching Assistant at the University of Maryland University College, providing technical and instructional support in the Computer Network and Security program. Prior roles include Business Systems Analyst at NTT DATA Services and Knowledge Center Professional at Harley-Davidson, where expertise in data analysis, software support, and customer service was developed. Early career experience includes managing administrative duties at Korfant & Mazzone, Inc., and serving as Help Desk Support in the United States Air Force. Academic credentials include a Masterā€™s Degree in Information Technology Information Assurance and a Bachelor's Degree in Information Technology from the University of Maryland Global Campus.