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Marcus Williams has a diverse background in client services and customer support, currently serving as a Client Services Team Leader at Hargreaves Lansdown since December 2017. Previously, Marcus held various positions within the same organization, including Client Services Manager, Workplace Helpdesk Consultant, and Pensions Helpdesk Consultant. Prior experience includes a role as a Customer Service Assistant at World Duty Free from May 2015 to September 2015. Marcus holds a Bachelor's degree in Biology from The University of Manchester, which was earned between 2013 and 2016.