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Natasha Hendricks has a diverse work experience, primarily in the customer service and sales industry. Natasha began their career with American Airlines in 1997 as a Sales and Service Representative, where they effectively promoted and sold company services. Natasha later took on roles such as Reservations Service Manager, where they directed and motivated employees to achieve maximum sales results. Natasha also served as a Senior Analyst, where they assisted in financial planning and analysis for various international reservations offices. In their most recent role as a Customer Service Supervisor at Hard Rock Digital, they are responsible for overseeing the customer service operations. Throughout their career, Natasha has consistently achieved sales growth and productivity improvement by enforcing standards for work quality and quantity.

Natasha Hendricks has a strong educational background in the field of communications and public relations. Natasha earned a Bachelor of Arts degree in Communications from Alfred University, completing their studies from 1990 to 1994. Building on this foundation, they pursued a Masters degree in Communication and Public Relations at the University of Hartford from 1994 to 1996.

In addition to their formal education, Natasha has also obtained two certifications from LinkedIn. In June 2021, they completed the "Hiring and Supporting Neurodiversity in the Workplace" certification, demonstrating their commitment to creating inclusive work environments. Natasha also received the "Out and Proud: Approaching LGBT Issues in the Workplace" certification, further showcasing their dedication to fostering LGBTQ+ inclusivity in professional settings.