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James Somerville is a highly skilled Senior Support Engineer at Harbr, with a wealth of experience in application support and systems administration. Prior to this role, James served as Application Support Manager at Unipro Ltd, where responsibilities included managing client websites and ensuring timely issue resolution through a ticketing support portal. James also held the position of Systems Support, focusing on the administration of various server environments and security protocols. Earlier experience at Babcock International Group PLC involved delivering IT apprenticeship qualifications to the British field army, achieving a 97% success rate among learners. James holds a BSc (Hons) in Games Computing and Software Development from the University of Lincoln and has received additional qualifications in education and training.