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Norma D. Marotta's work experience includes a variety of roles in different industries. Norma D. worked as a Senior Community Relations Marketing Specialist at Harbor Health Services, Inc., where they provided outreach to healthcare providers and community groups. Prior to that, they were a Community Outreach Associate at Oakley Home Access, where they educated professionals about home modifications and adaptive equipment. Norma D. also researched funding sources and built relationships with other professionals. Norma also served as the Director of Marketing and Business Development at Comfort Keepers, where they established and cultivated relationships with clients and referral sources. Norma D. has previous experience as a Community Relations Coordinator at Pembroke Hospital and as a Credentialing Specialist, Intake Coordinator, and Office Manager at Beth Israel Deaconess Hospital-Plymouth. Norma has also worked as a Freelance Writer, Manager at Go Bananas Army/Navy Surplus, and in patient registration at Jordan Hospital. Additionally, they were a Donations Coordinator at Shriners Hospital and an Account Manager at First Image/First Data Corporation. Norma's work experience spans a diverse range of industries and roles, showcasing their skills in marketing, community outreach, relationship building, and administrative operations.

Norma D. Marotta has a diverse education history. Norma D. obtained a Master of Science degree in Management of Aging Services from UMass Boston, which they pursued from 2021 to 2024. Prior to that, they completed a Certified Senior Advisor (CSA) program at the Society of Certified Senior Advisors from 2019 to 2020. In 1987, Norma earned a Bachelor of Science degree in Mass Communication/Media Studies from Emerson College. Additionally, they obtained a Paralegal Certificate from Northeastern University, although the specific dates of their enrollment are unavailable.

In addition to their formal education, Norma has obtained several certifications. Norma D. completed "The 3-Minute Rule: Say Less to Get More" training from LinkedIn in April 2023, and "Overcoming Ageism in Healthcare Training" from the UMass Boston Center for Social & Demographic Research on Aging in February 2023. In January 2022, they completed "The Power of Introverts" training through LinkedIn. Norma also has certifications in "Growing Your Small Business with LinkedIn" and "Speaking Confidently and Effectively" from LinkedIn, both obtained in November 2021. Furthermore, they achieved the Certified Senior Advisor (CSA) certification from the Society of Certified Senior Advisors in August 2020.