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Susan Jepson has a diverse work experience in various industries such as healthcare, finance, and innovation. Susan is currently the Head of Health Plan Product Benefit Design at Harbor Health. Prior to this, they founded The Jepson Group, where they advised healthcare organizations, focusing on product development, marketing, innovation, and technology. Susan also co-founded Hitch Health, a software company that enhances healthcare access for patients through transportation services. Susan held leadership roles at Hennepin County Medical Center and U.S. Bank, where they spearheaded innovative strategies in health and finance. Additionally, they served as the Chief Marketing Officer at Hazelden Foundation and held senior positions at United Health Group, contributing to the development of various initiatives.

Susan Jepson holds a Master's in Public Health degree with a field of study in Business Health from the University of Minnesota. Additionally, they have a Bachelor's degree in Nursing from the College of Saint Benedict. No specific start or end years were provided for either educational institution.