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Courtney M. has extensive experience in social work and health informatics, currently serving as an EMR Analyst at Harbor Care since May 2019, where responsibilities include developing and providing EMR training and support for end users. Previous roles encompass Program Manager overseeing operations for a SAMHSA-funded treatment program, Integrated Medical Social Worker providing care coordination for substance use disorder clients, and various positions within social work settings such as Medical Social Worker at New England Pediatric Care and Family Support Social Worker at Valley Collaborative. Courtney M. holds a Graduate Certificate in Health Informatics from Boston University and a Graduate Degree in Social Work from Rhode Island College, complemented by a Bachelor's Degree in Psychology from Stonehill College.