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Ross van der Pas is an accomplished professional with extensive experience in operations and support management across various sectors, including technology and mental health. Currently serving as Support Manager at HAProxy Technologies, Ross oversees a geographically distributed support team. Prior roles include Operations and Process Manager at Panda, Director of Operations at Snapt, and CEO of Skyrove, where strategic planning and operational management were key responsibilities. Ross also has a strong technical background with positions at Juice IT Services, IBM, and Getronics PinkRoccade, focusing on service management, incident resolution, and technical procedure implementation.