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Vivian F. has a diverse work experience in various industries. Starting in 2007, they worked as an Investor Relations Manager at Global Sources for a year before moving on to Galaxy Entertainment Group. At Galaxy Entertainment Group, they held two roles, first as an Assistant to Director from 2010 to 2015, and then as a Senior Investor Relations Manager from 2008 to 2010. Vivian then joined CITIC Capital as Vice President, Corporate Relations in 2015 before transitioning to The Hong Kong Jockey Club as a Corporate Communications Planning Manager from 2016 to 2018. In 2019, they worked as a Senior PR Director at Baidu International Advertising Unit, and they are currently employed as the Head of Marketing at Hang Seng Bank since 2020.

Vivian F. holds a Master of Business Administration (MBA) with a focus on Investment Banking immersion from Cornell Johnson Graduate School of Management. Prior to that, they completed their Bachelor of Finance degree at The University of Hong Kong. In addition to their formal education, Vivian F. has obtained various certifications including a Certificate in China's Current Political Affair and Cultural Industry program from Peking University, a Certificate of Attendance in Introduction to the Modern and Contemporary Chinese Art Market from Christie's Education, a Certificate of Completion in Customer Led Change Design Thinking e-Learning from HSBC, and a Chartered Financial Analyst designation from the CFA Institute. Vivian has also completed courses in Develop Growth Mindset from Gnowbe, and Introduction to Global Hospitality Management from Cornell University through online learning. The obtained month and year for their certifications are not provided.