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Karen Tsang has a diverse work experience spanning various industries. From 2004 to 2006, they worked as an Assistant Manager at the Hong Kong General Chamber of Commerce. Then, from 2006 to 2008, they served as a Corporate Communications Manager at Bank of China (Hong Kong). Following this, from 2008 to 2011, they worked at HSBC as a Manager in Brand Development and Management, specializing in sponsorship marketing and event management. In 2012, they joined George P Johnson Experience Marketing as a Project Director, where they worked on servicing Tencent Video for the London Olympics. Simultaneously, from 2012 to 2018, they were the Head of Marketing & PR at Bebegarten Education Group, overseeing brand building, marketing strategies, and customer acquisition. Currently, they are the Senior Communications Manager at Hang Seng Bank, where they started in 2018. Karen is also the Head of Community Investment, starting in 2023. Overall, Karen Tsang has a solid background in communications, marketing, and brand development.

Karen Tsang holds a Bachelor of Arts degree in English from The Chinese University of Hong Kong. No information is provided regarding the start year, end year, or any other educational experiences.