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Jennifer Chung has a work experience that includes roles at Hang Seng Bank and Citi. At Hang Seng Bank, they worked as the Head of Transaction Monitoring & Anti-Money Laundering Policy, Compliance, starting in November 2021. Prior to this, they were the Manager of External Investigative Reporting, Financial Crime Investigation from March 2018 to November 2021, and the Assistant Anti-Money Laundering Investigations Manager, Financial Crime Compliance from an unknown start date in 2017 to February 2018. At Citi, they worked as an Assistant Manager of Credit Card Acquisition in an unknown start date in 2015 and end date in 2016, and as a Management Associate from an unknown start date in 2014 to an unknown end date in 2015.

Jennifer Chung attended the Hang Seng School of Commerce from 2009 to 2011. Jennifer did not obtain a specific degree or field of study during this period. From 2011 to 2014, they studied at The University of Hong Kong and obtained a Bachelor of Business Administration degree with a specialization in Accounting and Finance. In 2019, Jennifer obtained a certification as a Certified Anti-Money Laundering Specialist (CAMLS) from ACAMS, although the specific month of attainment is not provided.