Jayson Shing, MCIArb, is an accomplished professional with extensive experience in the banking sector, currently serving as Assistant Manager at Hang Seng Bank since March 2021. In this role, Jayson provides direct support to Relationship Managers and enhances customer service delivery. Additionally, Jayson has held various positions at Hang Seng Bank, achieving notable rankings in eBanking acquisitions and digital engagement while contributing to significant mortgage targets. Previous roles include Dealing Officer at iTrade Securities, Counter Service Officer at Citi, and a series of positions at Hang Seng Bank, where Jayson developed strong skills in customer service and banking operations. With a Master of Laws in Arbitration and Dispute Resolution and a Bachelor of Arts in Business Management, Jayson combines legal expertise with banking experience to drive effective customer solutions.