Joanne Knight is an experienced professional in ecommerce and content management, currently serving as the Omni Channel Optimisation Program Manager at Hanes Brands Australasia since June 2011. In this role, Joanne leads initiatives to enhance omnichannel performance and improve customer experience. Prior to this position, Joanne served as the Senior Ecommerce Content Manager, overseeing promotional and brand content strategies, managing a team, and ensuring compliance across all digital platforms. Joanne's background includes various roles in product coordination and publication planning at John Lewis and earlier experiences in sales and management within the fashion and retail sectors. Joanne holds a Vocational Graduate Certificate in Competitive Systems and Practices from Swinburne University of Technology and a Bachelor's Degree in Fashion Design from Otago Polytechnic.
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