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Kevin O'Connell has a diverse work experience spanning several decades. Kevin began their career as a musician, working as a pianist. In 1981, they joined AT&T as an IT Director, where they were responsible for managing LAN planning and implementation, internal network engineering, and international network planning and implementation. Kevin stayed with AT&T for over 35 years, until November 2017. In 1995, they also joined IBM as a Manager, overseeing custom network design for their customers who outsourced their network engineering and operations. Kevin worked on developing a secure network for a consortium that launched online banking. In 2011, they joined HandsOn Suburban Chicago as a Vice President.

Kevin O'Connell attended the University of Michigan from 1976 to 1981, where they obtained a Bachelor of Science degree in Electrical Engineering. Kevin then pursued further education at Pace University from 1989 to 1991, earning a Master of Science degree in Telecommunications. In addition, they spent one year at Michigan State University in 1975-1976 studying various subjects such as piano, philosophy, literature, and film.