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Thérèse Busch is an experienced professional in the spa and hospitality industry, currently serving as the Lead Spa Associate at Hand & Stone Massage and Facial Spa since January 2013, where notable achievements include a 30% conversion rate of new guests to the membership program and effective appointment scheduling. Prior experience includes a role as a Business Development Associate at Royal Truck & Equipment, Inc., focusing on lead research, marketing analysis, and social media engagement. Thérèse has also held positions as a Human Resources Assistant and Spa Coordinator at Bear Creek Mountain Resort, contributing to client services, scheduling, inventory management, and HR documentation. Thérèse's early career included internships and roles in hospitality and non-profit sectors, demonstrating a well-rounded background in customer service and event planning. Thérèse holds a B.S. in Hotel Administration from Cornell University.