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Gayle Sneed has over 40 years of experience in technical support and system administration. Currently serving as a Desktop Support Analyst at HRSD since March 2008, Gayle evaluates, troubleshoots, and resolves hardware and software issues while installing and configuring necessary systems. Prior experience includes nearly 30 years at The Atlantic Group as a PC Support/Lan Admin I, where similar responsibilities were undertaken. Gayle began career as a Computer Operator at Hampton Roads Welding Supply, managing backups and generating reports from the mainframe. Gayle completed education at the Providence School of Business in 1973.