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Ross Smith's work experience includes serving as the Director of Instructional Technology at Hammond Academy of Science and Technology, where they were responsible for maintaining the school's technology infrastructure and ensuring its use in enhancing student education. Ross also worked as a Global Studies Teacher, Website Manager, and Tech Committee Chair, where they developed curriculum, integrated technology in the classroom, and provided training to staff members. Additionally, they served as an Assistant Baseball Coach, revamped the school website, and mentored college students in education programs. Ross later worked as an Instructional Technology Specialist at Ross Smith Tech Solutions, providing professional development for teachers and consulting schools on technology improvement or implementation.

Ross Smith obtained a Bachelor's Degree in History from Purdue University Northwest in the years 2003 to 2007. Following this, they pursued a Licensure in Secondary Education and Teaching at the same institution from 2009 to 2010. In 2013 to 2015, Ross Smith obtained a Master of Science (M.S.) degree in Instructional Design & Technology from Purdue University Northwest. Ross also has additional certifications, including Level 1: Clever Cadet from Clever Inc. in 2023, Edpuzzle Coach 2022-2023 from Edpuzzle, Apple Teacher from Apple in 2017, Lightspeed Rocket Certification from Lightspeed Systems in 2016, and Lightspeed Web Filter Certification also from Lightspeed Systems in 2016.