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Franklin Prince has a diverse work experience spanning multiple companies. Franklin started their career at Amazon in 2010 as a Device Associate, where they worked until 2011. Franklin then joined Sutherland Global Services as a Customer Service Representative from December 2013 to June 2014. After that, they joined Groupon as a Customer Service Representative in September 2014 and later became a Client Specialist from May 2015 to October 2016. Subsequently, Franklin worked at Hammerhead, starting as a Product Support Engineer from June 2017 to July 2018. Franklin then progressed to a Senior Customer Experience Engineer, where they worked from July 2018 to October 2021. Currently, they hold the role of Lead Support Content Creator at Hammerhead, starting from October 2021.

Franklin Prince attended the University of Madras from 2007 to 2010, where they obtained a Bachelor of Science degree in Electronic Media.