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Robert Diaz possesses extensive experience in retail management with a proven track record of driving sales growth and enhancing customer satisfaction across multiple organizations. Currently serving as Shop Manager at Hammer & Nails Grooming Shop for Guys since November 2022, Robert previously held positions including General Manager at West Elm and Cost Plus World Market, where key responsibilities included motivating sales teams, optimizing business operations, and implementing strategic initiatives to boost performance. Additional managerial roles at Lowe's Companies, Ross Stores, Sears Holdings, and Best Buy further underscore expertise in operations leadership, staff development, and customer service excellence. Robert holds an Associate degree in Business, Management, Marketing, and Related Support Services from El Paso Community College.