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Jay Tan is currently a Field Service & Support Engineer at Hamilton Thorne. Prior to this, they worked as a Field Service Engineer Level II at CooperGenomics from January 2020 to February 2022. There, they provided service, maintenance, calibration, and validation of all IVF instruments, as well as performed final installation services at customer locations throughout North America. Jay Tan has also worked as a Technical/Field Engineer at Nexiant from February 2004 to December 2004 and as a Field Implementation Engineer at Intrado from January 2013 to December 2015.

Jay Tan has a Bachelor of Science in Administration of Justice/Business Administration from California State University, Long Beach and an Associate of Arts in Business Administration from Diablo Valley College. Jay also has a Microsoft Certified Systems certification from Career Institute.

Jay Tan reports to David Kachala, Service Manager. They are on a team with Lawrence Bruce - Customer Service & Support Engineer, Khammy Keomanyvongthin - Customer Service & Support Engineer, and Susan Delaney - Sales Delaney.