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Managing all aspects of Hamilton Relay, Chief Operating Officer Dixie Ziegler joined Hamilton in 1994. Dixie plays an active role on the national level, analyzing potential markets and delivering new products and services to the telecommunications marketplace. She oversees start-up activities, contract and financial management, operations, marketing, customer service, outreach functions and the technical development of Hamilton Relay.

Committed to the Telecommunications Relay and Captioned Telephone industry, Dixie has served two terms as a member of the National Exchange Carrier Association (NECA) Relay Advisory Council. In addition, she was appointed to serve two terms as a member of the Consumer Advisory Committee (CAC) and as the Telecommunications Relay Services (TRS) Subcommittee Chair of the Federal Communications Commission.

Dixie graduated from Dana College with a Bachelor of Science degree in Organizational Communication, Print Media and Marketing. She lives in Aurora, Nebraska with her husband Dan; her children Noah and Grace; and her nephew Matt.