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Mia Hällström has extensive experience in communications and development roles. Mia is currently the Head of Communications at The City of Hämeenlinna since 2022. Before that, they worked as the Communications Manager at Palkeet, the State Treasury's service center, from 2020 to 2022. Prior to that, they were the Head of Unit at Työllisyysrahasto from 2018 to 2020. Mia also served as the Communications and Development Manager at the Unemployment Insurance Fund (TVR) from 2016 to 2018. Mia Hällström's earlier experience includes roles as a Development Manager and Development Expert at The Unemployment Insurance Fund from 2010 to 2016 and as an Insurance Expert and Product Developer at Pohjantähti Mutual Insurance Company from 2003 to 2010.

Mia Hällström attended the University of Tampere from 1997 to 2004 and earned a KTM degree. The field of study is not specified.