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Diane Major has extensive experience in the housing and construction sectors, currently serving as Principal Customer Care Officer at Halton Housing since April 2017. Prior to this role, Diane worked as a Development Analyst at Torus and held various positions at Golden Gates Housing Trust, including Performance and Support Manager, Asset Manager, Technical Administration Manager, and Assistant Quantity Surveyor. Earlier in the career, Diane contributed to CITY AND GUILDS INTERNATIONAL LIMITED as a Lecturer in Estimating and Quantity Surveying and held multiple roles within Halton Borough Council, starting as a Clerical Officer and advancing to Estimator/Quantity Surveyor. Diane's expertise encompasses customer care, asset management, project support, and quantity surveying, underscoring a strong commitment to the housing industry.