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Marcus Brown possesses extensive experience in the IT sector, currently serving as IT Manager for Hallmark Cards Australia & New Zealand since May 2022, following a role as Technical/Business Analyst with Hallmark Cards from May 2022 to March 2023. Prior experience includes IT Manager for Premium Showers & Robes (2017-2022) and Customer Experience Partner roles at Pacific National and Asciano (2015-2017). Earlier positions at Fujitsu Australia included Desktop Team Leader and Desktop Support Analyst, showcasing strong leadership and technical skills in various environments. Marcus's career began in hospitality, managing diverse roles at elite Melbourne venues from 2001 to 2011, which further developed customer service and operational expertise. Education includes attendance at Wesley College in 1995.