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Gabriela Diaz Acosta has a diverse work experience spanning across various industries and roles. Their most recent position is as a Customer Success Manager at Hackmetrix. In this role, they are responsible for managing customer information systems, generating strategies and tactics to facilitate client usage of the Hackmetrix tools, and ensuring customer satisfaction.

Prior to their current role, Gabriela served as the Chief of Operations at ThinkPod. Gabriela worked closely with the CEO, CTO, and project team members to ensure the timely and professional completion of projects. Their responsibilities included managing projects from kickoff to go-live, communicating between project members and cross-functional teams, and ensuring project requirements were met.

Gabriela also held the position of Chief Marketing Officer at Wedootech Agency, where they established a work methodology for the marketing and development team, managed work times and defined goals for professionals, and provided guidance and support to project managers.

In their role as a Digital Marketing Manager at Piña Colada Digital, Gabriela was responsible for managing and allocating resources for marketing projects, coordinating the marketing department, and creating budgets.

Gabriela's previous experience as a Senior Project Manager at Analiticom involved planning strategies, coordinating with content and design teams, meeting client needs regarding social media management, and developing proposals.

Gabriela also has experience as a Customer Service Supervisor at Encomiendas VIPJAR 2009, where they were in charge of the customer service department and handled database updates and module creation for improved department functioning.

Gabriela's early career involved roles such as Coordinadora de Servicio Técnico at Servicios CASMEN, involving customer service and coordination of visits and installations, and an Administrative Internship at Plumrose Latinoamericana C.A., where they handled administrative tasks, sales, customer service, and inventory control.

Overall, Gabriela Diaz Acosta has a strong background in customer service, project management, marketing, and operations, showcasing their ability to effectively manage teams and deliver results across various industries.

Gabriela Diaz Acosta pursued their higher education from 2008 to 2012 at the Instituto Universitario de Tecnología Industrial Rodolfo Loero Arismendi, where they obtained a Higher Technical University degree in Marketing/Advertising. In 2016, they enrolled at the Instituto Internet and completed a Diploma of Education in Digital Marketing Management. In addition to their academic qualifications, Gabriela has obtained several certifications, including a Scrum Master Certification in Scaling Agile and the Team-of-Teams from Coursera, a Google Ads Apps Certification, an EFSET English Certificate with a Proficient level of C2 (71/100), and a Google Adwords Search Campaign Certification.