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Francess Parsons is a UX Designer at Hack the Gap since August 2023, focusing on developing a website for an education platform. Prior experience includes serving as a Scrum Master at CrowdDoing, where efforts were centered on sustainability and addressing UN Sustainable Development Goals. Francess has held various roles in agile project management, including Senior Scrum Master at U.S. Bank, Scrum Master/Agility Coach at JPMorgan Chase & Co., and Scrum Master at Abbott. Additional positions include Business Analyst/Scrum Master at Best Buy and Manager of Corporate Strategy at Apexx. Francess holds an Associate of Science degree from Century College and a certification in Gender Studies from the same institution.