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Bik Patel is an experienced Application Support Analyst with a background in supporting various business applications and retail systems. Currently employed at Habitat since February 2020, Bik provides support for Microsoft Dynamics AX 2012 and other systems used by head office, warehouse, customer service, and store users. Prior to this role, Bik worked at BrightHouse for over a decade, ensuring the operational health and maximum availability of business application systems while also developing tools for business users. Bik's career began at Tesco Stores Ltd, where management of retail application support and development was handled, collaborating with IT operations resourced from Steria Ltd in Chennai, India.