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Franck Roussel is a skilled professional with extensive experience in Salesforce administration, customer service coordination, and export operations. Currently serving as Salesforce Administrator and Invoicing Manager at H4D since June 2023, Franck optimizes Salesforce processes to enhance team communication and efficiency. Prior to this role, Franck contributed to Fenwick-Linde as a Technical Trainer, focusing on transitioning to SAP S/4 HANA and providing training for sales and back office teams. With a strong background in export coordination at companies such as Stago and Cargill, along with earlier experience in technical sales, Franck combines technical expertise with a high level of customer service. Educational qualifications include degrees in Brazilian Portuguese, Export Assistance, and Commerce/Gestion.