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Miki Pierre is a VP who specializes in CX Strategy within the pharmaceutical industry. With over 10 years of experience, Miki has worked with various companies such as DDB Health, The Bloc, and Clinique, where they have held roles such as SVP Experience Planner and Director of e-Commerce Management. They have a strong background in user experience design and information architecture, with a focus on creating seamless digital products for healthcare providers, pharmaceutical brands, caregivers, and patients. Their educational background includes a Masters in Design and Technology from Parsons School of Design and a BFA in Digital Design from American InterContinental University.