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Marc Ortiz is a professional with diverse experience in healthcare and management, currently serving as a Wellness TECH at Covetrus since November 2021, focusing on veterinarian care plans for pet owners. Previously, Marc held several positions at NextGen Healthcare from November 2014 to September 2021, culminating in the role of PM Support Team Lead, overseeing a team while addressing client escalations and mentoring staff. Early career highlights include serving as a Reporting Analyst at Harvard Eye Associates, where Marc generated financial and statistical reports, along with management roles in operations and marketing. Marc's background includes a comprehensive understanding of customer service, project management, and data analysis across various sectors.