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Thomas Knappe has extensive work experience in the field of IT operations and system administration. Thomas has held various roles in different companies, starting from their most recent position as Head of IT Operations at Gyldendal, where they were responsible for managing IT operations and implementing strategic goals. Prior to that, they worked at Infomedia A/S as Head of IT Operations and IT System Administrator, where they gained expertise in Citrix NetScaler, EMC VPLEX, Cisco ASA, Catalyst, Nexus, and VMware vSphere ESXi. Thomas also worked at Ledernes Hovedorganisation as a System Administrator, specializing in Citrix NetScaler, Microsoft SCOM, SCCM, Dell Compellent SAN, Dell EqualLogic SAN, BlueCoat SG/AV, Cisco ASA, ACE, ISE, and VMware vSphere. Their early work experience includes the role of IT-Medarbejder at Slagteriskolen i Roskilde.

Thomas Knappe completed their education at several schools in Roskilde, Denmark. Thomas attended Roskilde Lilleskole from 1980 to 1989, where they completed 9th grade. Thomas then moved on to Roskilde Private Realskole for 10th grade in 1990-1991. Afterwards, they attended Roskilde Gymnasium from 1991 to 1994, specializing in the math track. Finally, they pursued a degree in Datamatiker at Roskilde Handelsskole from 1997 to 2000.