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Malene Bendtsen is a seasoned professional with extensive experience in CRM, digital sales, and product management. Currently serving as a Board Member at Gyldendal A/S and a Product Owner at Gyldendal Uddannelse, Bendtsen has held pivotal roles in various organizations, including Digital Sales Manager at Politiken, where responsibility included enhancing digital sales and customer experiences. Previous positions include Head of CRM at nemlig.com and 3 (Hi3G), where Bendtsen significantly improved customer retention and reduced churn. Bendtsen's educational background encompasses various leadership and management programs, reinforcing a solid foundation in business and strategy development.