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Patrick Chao is a Senior Software Engineer specializing in Product Security at Gusto since August 2018, focusing on large-scale systems authorization and the development of a new backend service. Prior to this role, Patrick served as a Software Engineer in Identity, where significant contributions were made to enhance Gusto's 2FA program, achieving a remarkable increase in adoption rates from approximately 5% to over 90%. Earlier experience includes a position as a Legal Writer/Assistant Paralegal at Fragomen Worldwide, where 250 legal petitions were drafted with a 100% approval rate. Educational qualifications include a Bachelor's Degree in Economics/Public Policy from the University of California, Berkeley, and further training in web development from App Academy and Udacity.