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Jaclyn Martin possesses extensive experience in legal operations and customer service, currently serving as a Legal Operations Specialist and Legal Escalations Lead at Gusto since September 2019. In this role, Jaclyn collaborates with the Legal and Compliance Teams while also leveraging expertise in Payroll and Benefits, utilizing software including Workday, Salesforce, and JIRA. Previous roles include Quality Assurance Specialist at Virtuance and Specialist at Apple, demonstrating a consistent background in support and operational functions. Jaclyn holds a Bachelor of Arts in History from George Mason University, earned in 2018.