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Shweta Sharma has over a decade of experience in technical support and implementation roles, currently serving as the Implementation Team Lead at Gurucul since June 2014, with previous positions including Senior Implementation Engineer, Technical Support Lead, Senior Technical Support Engineer, and Technical Support Engineer. Shweta specializes in installing enterprise security and user behavior analytics solutions, providing comprehensive technical support, and collaborating with teams to enhance system design. Earlier experience includes technical support at Alpha Analytics Services Private Limited and Teltonika. Shweta holds a Bachelor of Engineering in Electronics and Telecommunications from JSPMs Jayawantrao Sawant College of Engineering.