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Steph Hardy is a highly experienced professional who has held various roles in customer success, project management, and customer experience at companies such as Guru, Richards Brothers Creative LLC, Package Free, Rowan, WeWork, The Langham, Boston, The Liberty Hotel, Oxfam Australia, and International Institute of New England. Steph holds a Bachelor of Arts degree in Sociology from Boston University and has demonstrated skills in building customer support functions, managing operations, and driving customer satisfaction. Steph's career highlights include creating internal knowledge bases, managing diverse customer populations, and orchestrating logistics for enterprise clients.