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Shannon Norville-Williams has a diverse work experience history. In 2019, they worked at Rentguard as a Business Development Executive for a period of five months. In 2020, they joined Maplisting as a Sales Manager and held the position until 2021. From 2021 onwards, Shannon joined Gumtree.com, initially as a New Business Executive and later transitioning into the role of an Account Manager.

Shannon Norville-Williams attended Waldegrave Girls School from 2009 to 2014, where they completed their high school education. Shannon then enrolled at Kingston College in 2012 and graduated in 2016 with an Associate of Arts degree in an unspecified field of study. In the same year, they also pursued a short-term program at Kingston College focused on Sport and Fitness Administration/Management.