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Neil E. has extensive experience in both IT risk management and social work. Currently serving as an IT Risk Manager and ITIL Specialist at GBM since September 2018, Neil previously worked at Al-Futtaim as a Business Process Specialist, focusing on optimizing business processes through collaborative blue-printing methodologies. Prior roles include Independent Reviewing Manager for the Child Protection Safeguarding Unit at Liverpool City Company and Recovery Manager at Liverpool City Council. Neil's educational background includes a BSc Honours from Lancaster University, ITIL V3 certification, and various diplomas in social work and clinical psychology.