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Sarah Khunji

Senior Operations Controller at Gulf Air

Sarah Khunji has a diverse work experience that spans various industries. Sarah worked at Gulf Air from 2008 to present, starting as a Tele Sales Agent before progressing to roles such as Premium Relation Agent and then Operations Controller. In their current position, they serve as a Senior operations controller. At Gulf Air, they handled tasks such as processing passenger queries, amending bookings, and handling pricing and availability enquiries. Prior to Gulf Air, Sarah worked briefly at Shamil Bank and Standard Chartered Bank in 2007, where they specialized in personal loans, credit cards, and mortgage loans. In 2006, they worked at Tele Gulf Directory as a Receptionist/Administration, where they handled incoming and outgoing emails, attended calls, and managed the distribution process of Tele-Gulf directories. Overall, Sarah Khunji has a strong background in customer service and administration roles.

Sarah Khunji has a diverse education history. Sarah completed their high school education at The Indian School in Bahrain from 1992 to 2006. Sarah then pursued further studies in the field of aviation by obtaining a Postgraduate Degree in Air Transportation from City, University of London. Additionally, they earned a Diploma in air transport from City University London, specializing in Aviation/Airway Management and Operations.

In terms of additional certifications, Sarah obtained several qualifications to enhance their skills in the industry. In 2008, they completed a passport customer training program offered by Gulf Air. In 2009, they obtained a Sabre Intreact Refresher certification from the same institution. In 2010, Sarah obtained two more certifications, namely customer service training and E-commerce management, both acquired from Gulf Air. Their most recent certification, air transport management, was obtained in November 2011. Unfortunately, the institution that provided this certification is not specified.

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