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Dhanapal Ashokkumar is a seasoned IT professional with extensive experience in system administration and technical support. Currently serving as a Senior System Administrator at Guidewire Software since March 2021, Dhanapal has previously worked at Trimble Inc. as an Information Technology Support Specialist, where responsibilities included cloud infrastructure specialization. Prior roles include IS Helpdesk Coordinator at Trimble Inc., Technical Support Executive at Sitel, and Customer Support Associate at dstudioz enterprises private limited, where Dhanapal provided comprehensive customer service in web designing and branding. Educational qualifications include a Bachelor of Engineering in Electronics and Communication Engineering from Vels Srinivasa College of Engineering and Technology and a Higher Secondary Education in Computer Science from Jaigopal Garodia National Higher Secondary School.