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Laura Martinez is a seasoned professional with extensive experience in support services and account management. Currently serving as a Support Services Senior Manager at GuideStone Financial Resources since October 2009, Laura coordinates with cross-functional teams to enhance business processes, troubleshoot issues, and implement sustainable solutions. Prior to this role, Laura worked as an Account Manager at Koch-Oellermann State Farm Insurance Agency from February 2000 to October 2009, where outstanding performance in property and casualty insurance sales was achieved, along with exceptional customer service. Academic credentials include a Master of Business Administration in Strategic Leadership from Amberton University and a Bachelor's Degree in Business Administration and Management from The University of Texas at Arlington.