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Lucy Gould is an experienced Customer Success Director at Guideline, with previous roles as a Senior Customer Success Manager at Mediaocean and an Account Manager at APN Outdoor New Zealand. With a background in Business Solutions Consulting and Account Management, Lucy has worked on achieving individual and team sales targets, managing agency accounts, liaising with landowners, coordinating site upgrades, and market new site offerings. Lucy holds a Bachelor of Arts in Communication and Media Studies from Victoria University of Wellington.