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Rick Kessler is a Senior Manager in the Technical Service field, with extensive experience in leading strategic technical service operations in the Americas for various companies in the medical device industry. Rick has a strong background in managing P&L, improving service margins, optimizing service delivery efficiency, and driving customer satisfaction. Rick excels in establishing and maintaining business relationships with distributors and external service partners while also coordinating with commercial partners to enhance service delivery capabilities. Rick holds a BA in Business Administration and Accounting from Wilmington College.