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Shahin Shahadat has extensive experience in operational leadership and digital channels, currently serving as Lead-Innovation & Operation at Guardian Life Insurance Limited since February 2018, where responsibilities include preparing and implementing comprehensive SOPs and SLAs to enhance operational efficiencies. Previously, Shahin worked as a Senior Officer at MAMPOWER LTD, promoting branded electrical equipment and coordinating customer service efforts. Shahin's career began as an Executive in Liability Operation at LankaBangla Finance Ltd in 2012. Academic qualifications include an M.B.A. in Finance from the University of Dhaka and a BBA in Finance from Dhaka City College.