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Jennifer James has a diverse work experience, starting with their role as Club Membership Director at Wabeek Country Club, where they successfully increased membership by 200% over a seven-year period and managed various member service and event planning responsibilities. Jennifer then moved on to work as an Office Administrator for General Manager at Guardian Medical Monitoring, where they streamlined office management and handled daily operations. At Guardian Alarm, Jennifer worked their way up from HR Coordinator to HR Generalist, where they managed HR support for over 1200 employees and handled employee relations issues. Jennifer eventually became the Human Resources Director, where they provided strategic direction and leadership for all HR activities and programs and played a key role in the successful transition of ownership. Jennifer's most recent role is Vice President of People & Culture at Guardian Alarm, where they continue to contribute to the company's growth and culture.

Jennifer James obtained a Bachelor's Degree in Integrative Studies with a focus on Human Resource Development from Oakland University. Jennifer pursued their education at Oakland University from 2014 to 2015.